Frequently Asked Questions
About Selling Gift Cards and Merchandise Credits

How do I sell my gift cards?

Click on our Sell My Gift Cards section to get started.  For physical cards, you will need to send them to us at your own risk and cost.  For electronic cards, you will not need to send anything to us.  For most merchants, we will mail you a check within 1 business day of receiving your gift cards.

Step 1: Verify the balance on the gift card or merchandise credit.

For most cards, you can verify the balance by turning the card over and following the instructions on the back.  Generally, merchants will provide a phone number to call or a website to visit.  Simply follow the instructions and provide the merchant with the gift card number and pin which can be found on the back of the card as well.

Step 2: Decide how quickly you would like to be paid.

Is it more important for you to have the payment quickly?  Or, is it more important for you to realize the maximum possible payout for your card?

You can send in your gift cards or merchandise credits via mail or redeem online.  With these methods, you will be paid via check.

Step 3: Decide your selling method.

In-Mail:  Visit our website to sell your gift card or merchandise credit by mail for payment via check.  This method takes the longest (at least 10 business days) but yields the highest payout.

Redeem Online:  Visit our website to sell your gift card or merchandise credit by sending the codes online for payment via check.  This method takes half as long as In-Mail (at least 5 business days) and yields a payout lower than In-Mail.

How do I know I'll receive payment after sending you my gift cards?

We strive to deal with our customers with honesty and integrity and expect the same from our customers.  We are a Top Rated Seller on eBay. Click here to see our latest feedback ratings.

What kind of shipping should I use to ship my gift cards and merchandise credits to you?

We recommend shipping your cards in a padded envelope with a tracking number as we cannot take responsibility for the cards until they are delivered and verified.

How long does it take to get paid?

Once we receive your gift cards, we usually process them and issue payment within one business day.  We mail the check via USPS First Class which typically takes 3-7 business days to reach your address.

Do you accept store and merchandise credits?

Yes.  Just treat the merchandise credit as a gift card when selling your cards.

Your Warranty and Ownership Transfer

When you sell us a physical or electronic gift card or merchandise credit, you warrant that

  1. you have not obtained the gift card illegally
  2. the Gift Card is valid
  3. the Gift Card is redeemable for the amount of credit that you state
  4. that you have not in any way retained a way to redeem the Gift Card after selling the card
  5. the Gift Card and any interest therein is fully transferable to Zealcards
  6. you are the sole lawful owner of the Gift Card and all interests thereto
  7. the Gift Card is not subject to any liens, obligations, or encumbrances of a third party
  8. you shall comply with all other requirements to complete the Gift Card transaction, including, without limitation, shipping instructions, required by the Service.

Once you confirm a sale of a Gift Card to us, you agree to transfer ownership of the Gift Card and any interest therein to us.  You agree that no portion of the Gift Card and any interest therein will be redeemed at any point subsequent to the transaction.  You further agree that you will be charged a replacement fee if the Gift Card proves to be invalid according to the terms of the transaction.  The replacement fee will be equal to the balance that you reported at the time of the transaction plus an additional $10 service fee.

When does ownership of the gift card transfer?

When you sell us a physical gift card, ownership of the gift card transfers when we receive the gift cards, verify the unused balance on the cards, and issue payment for the gift cards.  When you sell us an electronic gift card, ownership of the gift card transfers when we verify the balance on the cards and issue your payment.

What if something happens to the cards when they are being handled by USPS?

You are responsible for the cards until we take delivery of the cards at our location and check the balance.  We strongly recommend that you utilize tracking confirmation for your package.  If you have a very large balance of cards to be shipped, you might choose to utilize the USPS Registered Mail service at your expense.

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